Recover money your business has already earned.
Vendor Central shortpays and Seller Central FBA errors quietly cost brands six figures a year. We find them and get them back. You only pay when you do.
Where the money leaks
The losses hide in plain sight.
Amazon's systems are built to move fast, not to pay you back. Errors accumulate quietly across two accounts nobody is reconciling.
Vendor Central shortpays
Amazon underpays invoices and takes unearned deductions: chargebacks, shortages, price claims. They never get disputed and never come back on their own.
Seller Central leakage
Lost and damaged inventory, overcharged FBA fees, and storage discrepancies pile up every month. Amazon almost never auto-refunds them.
Nobody's watching
Your team runs ads and listings. Financial reconciliation goes unaudited for years, so the money sits with Amazon until someone goes and gets it.
What we recover
Both accounts, audited line by line.
We stay in our lane: financial recovery. We find what you're owed, file the claims, and take a cut only of what actually lands back in your account.
Vendor Central reconciliation
Remittance and invoice reconciliation across your Vendor Central account. We recover the shortpays and unclaimed credits Amazon quietly held back.
Seller Central FBA audits
FBA reimbursement audits for lost and damaged inventory, overcharged fees, and storage discrepancies. We file every eligible claim on your behalf.
Contingency model
No cost unless you get paid. We take a cut of what's recovered, so our incentive matches yours. We win only when you do.
Scope clarity
Financial recovery only. We don't touch PPC, listings, or account management, just the money Amazon owes you and hasn't paid.
The math
There's no downside to looking.
| Approach | Doing nothing | With Orbit Metrics |
|---|---|---|
| Upfront cost | $0 | $0 |
| Who audits | Nobody | Our recovery team |
| Vendor + Seller Central | Unwatched | Both |
| You pay | — | Only a cut of what's recovered |
Find out what Amazon owes you.
We'll audit both your Vendor and Seller Central accounts and tell you what's recoverable. You pay nothing unless the money lands back in your account.